GTM Programs Manager, AMER
Anthropic · San Francisco, CA | New York City · Onsite
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Anthropic
Anthropic is an AI safety and research company founded in 2021 by former OpenAI executives, including siblings Dario and Daniela Amodei, who left to pursue a more safety-focused approach to building powerful AI systems. Its flagship product, the Claude family of large language models, competes directly with OpenAI's GPT series and Google's Gemini, and has become widely used in enterprise and developer settings, particularly for coding and reasoning tasks. The company positions itself distinctly within the AI industry by emphasizing interpretability and alignment research alongside commercial deployment, framing itself as a lab racing to build capable frontier models while trying to ensure they remain steerable and beneficial as capabilities scale.
Gig description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is hiring a Head of GTM Programs to build a foundational function from the ground up. Reporting to the Global Head of Revenue Operations, you'll own the content, playbooks, and cross-functional coordination that help our go-to-market organization — sales, marketing, partnerships, and customer success — execute consistently and well as we scale across regions and segments. This is a zero-to-one role. There's no existing playbook to inherit: you'll define what "GTM programs" means at Anthropic, build the initial roadmap, and bring the coordination that lets a fast-growing global GTM organization move faster and more consistently. You'll spend your first months embedded with GTM teams and their leaders, learning where the largest opportunities are and where the right content or coordination would make the biggest difference. Then you'll build it. Key responsibilities - Build the global GTM programs function from scratch, working with GTM and revenue operations leadership to define priorities and a roadmap for your first year - Design and maintain a scalable set of GTM content and playbooks that teams actually use, and keep them current as products, messaging, and the market evolve - Establish a single, well-organized source of truth for GTM content, with clear ownership and version control across global teams - Drive alignment across sales, marketing, partnerships, and customer success so that programs work end-to-end rather than optimizing for one function at another's expense - Use feedback and performance data from across GTM to continuously identify gaps and refine programs and content - Define success metrics for new programs — adoption, time-to-value, and productivity impact — and report on them regularly - Partner with regional GTM leaders so that global programs reflect the realities of different markets and segments Minimum qualifications - Experience building or scaling go-to-market programs, content, or productivity initiatives within a B2B organization - A track record of designing and launching playbooks or content that go-to-market teams adopted and used - Experience partnering directly with multiple go-to-market functions — such as sales, marketing, partnerships, or customer success — and with revenue operations to identify and solve productivity gaps - Experience leading cross-functional programs end-to-end with a high degree of autonomy - Experience writing clear, concise go-to-market content or playbooks for use by others Preferred qualifications - Experience building a GTM programs, sales programs, or enablement function from scratch, ideally during a period of rapid company growth - Experience supporting a global or multi-region go-to-market organization - Background in AI, machine learning, or other emerging technology sectors - Experience using data to evaluate program effectiveness and to influence go-to-market and revenue operations leadership The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $360,000 — $540,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Requirements to meet
Disclaimer
Suggestions only — review each course yourself to judge whether it meets the role's requirements. Completing a course doesn't guarantee proficiency or that you'll qualify; hiring standards vary by employer.
Skills required
AI Strategy (required)
GapCourses that may help you meet this requirement:
AI for Education
Khan Academy · beginner · Free
This beginner course is recommended to help build foundational knowledge toward the AI Strategy skill gap identified for the GTM Programs Manager, AMER role.
Design AI Workloads on Azure
Microsoft Learn · intermediate · Free · 36m
This intermediate course touches on strategy, helping build the AI Strategy foundation needed for the GTM Programs Manager, AMER role.
Executive Certificate in AI-Led Business Transformation
MIT Learn · $11550
This course is recommended because it covers strategy, directly addressing the AI Strategy skill gap required for the GTM Programs Manager, AMER role.
Program Management (required)
GapCourse that may help you meet this requirement:
Streamline nonprofit program management with Microsoft Copilot
Microsoft Learn · beginner · Free · 25m
This beginner course directly addresses the Program Management skill gap for the GTM Programs Manager, AMER role by covering core program and management concepts in a quick, 25-minute session.
Salesforce (required)
GapCRM (required)
GapCourse that may help you meet this requirement:
Configure Dynamics 365 Contact Center core capabilities
Microsoft Learn · intermediate · Free · 58m
This intermediate course on configuring Dynamics 365 Contact Center directly builds CRM skills needed for the GTM Programs Manager, AMER role, helping close that skill gap.
Operations (required)
GapCourses that may help you meet this requirement:
Get started with data concepts
Microsoft Learn · beginner · Free · 37m · ★ 4.8
This beginner course covers operations, directly addressing the Operations skill gap identified for the GTM Programs Manager, AMER role.
Practical Information Technology Management
MIT Learn · intermediate · Free
This course covers Operations, which appears as a requirement in the GTM Programs Manager, AMER posting at an intermediate level.
Introduction to Lean Six Sigma Methods
MIT Learn · intermediate · Free
This intermediate course is recommended to help build Operations skills relevant to the GTM Programs Manager, AMER role, though no specific matching topics were identified to detail further.
Go-To-Market (required)
GapPartnerships (required)
GapMachine Learning (required)
GapCustomer Success (required)
Gap