Incident Management Engineer
Palantir · New York, NY · Onsite
Palantir
Palantir Technologies is a data analytics and software company founded in 2003 by Peter Thiel, Alex Karp, and others, initially built around intelligence and defense work for agencies like the CIA. Its platforms—Gotham, Foundry, Apollo, and the newer AIP—help government and commercial clients integrate sprawling datasets into usable operational tools, competing with the likes of Palo Alto Networks, C3.ai, and traditional government IT contractors, while also encroaching on enterprise data territory held by Snowflake and Databricks. Since its Denver-based IPO in 2020, Palantir has pushed hard into commercial markets, expanding beyond defense and intelligence into healthcare, manufacturing, and supply chain operations.
Gig description
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Incident Management Engineers (IMEs) are the driving forces of stability across Palantir’s products. IMEs help to ensure Palantir fixes critical issues immediately. When something goes wrong, IMEs are the first to respond and are responsible for triaging, troubleshooting, and coordinating the resolution of the issue. You’ll be a member of a centralized team responsible for managing the most critical outages. You are an excellent communicator, collaborator, and troubleshooter and can use both of these skills in fast-paced and high-stakes environments. You are able to parse technical details quickly and know when to ask for help when you need it. Whatever the issue is, you are ensuring it gets resolved at a high bar as quickly and seamlessly as possible.
Requirements to meet
Skills required
Incident Response (required)
GapSupply Chain (required)
Gap